Leadership
SPS Health’s leadership team consists of dedicated experts who are deeply committed to client service. Our experience includes working within and in the service of pharmacies, health systems, pharmacy benefit managers (PBMs), payers, distributors, post-acute service providers, and pharmaceutical manufacturers. This diverse background brings a multi-faceted perspective to identifying and solving problems for our clients.
Neil Bansal, CEO
Neil brings 10 years of healthcare services operating and investing experience to his role as Chief Executive Officer of SPS Health. Prior to SPS, he served as EVP of Strategy & Growth at Pharmscript, a national long-term care pharmacy. Neil was responsible for leading Pharmscript’s geographic expansion, developing new business lines, and implementing new strategic partnerships. In addition, he was responsible for Revenue Cycle Operations. Neil was previously a healthcare services focused private equity investment professional in New York.
Neil attended the Kelley School of Business at Indiana University, earning his BS in Finance and BA in Economics. He then earned his MBA from the Wharton School at the University of Pennsylvania in the Health Care Management program. He enjoys skiing, backpacking, and lake life in his free time and cheers for the Detroit Redwings and Toronto Blue Jays. He lives with his wife Natalie and sons, Auden & Elliot in Chicago.
Jeremy Kassulke, COO
Jeremy serves as the Chief Operating Officer of SPS Health, bringing to the role 20 years of executive decision modeling experience, including 15 years in PBM finance and underwriting. Jeremy was employee number two of Trinity Healthcare Solutions, one of the key entities that joined forces to form SPS Health. From day one he has overseen all operations aspects of SPS Health’s expanding service footprint.
Jeremy earned his BS in Mathematics at Cardinal Stritch University and completed graduate work in statistics and decision sciences at Rensselaer Polytechnic Institute. His wife and three children are the joy of his life. As a Milwaukee native and resident, he follows the NBA and of course cheers for his hometown team (#BucksInSix).
JC Tibbitts, CFO
JC earned his BS in Marketing at Miami University and then his MBA in accounting and strategic finance at the University of Chicago Booth School of Business. He enjoys various racquet sports, Detroit sports, live music, and spending time with his wife and two daughters on Lake Huron.
John DiFiore, Chief Product Officer
John leads the StatimRx business at SPS Health. His commitment to client service and entrepreneurial energy have helped him build Statim into an industry leader in the backup pharmacy space in just over two years. Prior to joining the SPS leadership team, John co-founded StatimRx and spent nearly a decade serving long-term care pharmacies through GPO, PSAO, and technology programs.
John holds a BS in business from Baldwin Wallace University and enjoys spending time with his wife in Charlotte, NC, and backcountry skiing.
Matt Lewis, Chief Commercial Officer
Matt Lewis is the Chief Commercial Officer of LithiaRx, bringing 15 years of experience in the long-term care pharmacy space to deliver unparalleled client service. Matt is passionate about sharing his knowledge with customers and is grounded in a deep commitment to helping them succeed in a challenging, evolving healthcare environment. Prior to joining the SPS Health leadership team, Matt co-founded and led client services for LithiaRx and spent 10 years serving pharmacy clients in GPO and PSAO programs.
Matt earned his BS in Business from Baldwin Wallace University. He resides in Cleveland, OH, and enjoys spending time with his wife, Danielle, and golfing in his free time.
Craig Douglas, Chief Trade & Strategy Officer
As the Chief Trade & Strategy Officer at SPS Health, Craig is focused on identifying and standing up transformative opportunities that drive meaningful economic and operational value to clients in the post-acute setting. This includes pursuing growth through acquisitions, partnerships, and startup lines of business. Craig co-founded LithiaRx and StatimRx which are now both part of the SPS family. Previously he spent 20 years in the GPO and PSAO space. He has founded and consulted for numerous healthcare services businesses in the senior living, dental, and pharmacy spaces.
Craig earned his BS in Business from Oregon State University. He resides in Portland with his wife MacKenzie and two young boys, Boden and Beckham, and he enjoys skiing and golfing when time allows.
Justin Kaiser, Chief Revenue Officer
Justin brings 15 years of pharmacy benefit management expertise to his role as Chief Revenue Officer of SPS Health. He is a creative problem-solver with experience building solutions in pharmacy analytics, network strategy, and MAC management among other topics. He has expertise in contract negotiation from multiple sides, having negotiated pharmacy contracts with PBMs on behalf of pharmacies and from the PBM side on network development and pricing.
Justin earned his BS from Michigan State University and his MBA from the University of Illinois, Chicago. He resides in Ann Arbor Michigan with his wife and four children. In his free time, he enjoys coaching his children’s sports teams and playing golf and hockey.
Laurel Wala, General Counsel & Chief Compliance Officer
As a trailblazer in pharmacy benefits law, Laurel has more than thirty years of experience providing both law firm and in-house legal representation. Her background includes providing legal and regulatory advice and negotiating and drafting contracts, with particular expertise in anti-kickback laws, formulary development and compliance, clinical programs, and licensing.
Prior to joining SPS Health in-house, Laurel co-founded The Phoenix Law Group; one of the only law firms in the country with an entire practice group devoted to pharmacy benefits and operations. In this role, she represented Trinity Healthcare Solutions, an SPS Health company, since 2012.
Laurel earned her Juris Doctorate from the Arizona State University School of Law. She currently resides in Arizona and enjoys immersing herself in new cultures by traveling the world with her family.
Lou Livolsi, Strategic Advisor
Lou brings 25 years of leadership experience to SPS Health, including 20 years in the senior living and long-term care pharmacy spaces. He leads and mentors the business development team to grow the impact of SPS companies. Lou also identifies opportunities for products, solutions, and services that are complimentary or additive to our customers’ needs. Colleagues and clients enjoy working with Lou because of his authentic servant leadership mindset, entrepreneurial energy and reliable business instincts. Prior to joining the SPS Health leadership team, Lou spent 17 years at MHA and over his career he had many executive leadership roles including long-term care pharmacy GPO, LTC pharmacy PSAO network, and Navigator GPO. After MHA he spent 3+ years consulting for and founding startups in the senior living space.
Lou earned his BS in Biology from Rowan University and his MBA from Westminster College. In his free time, he is an avid golfer and participates in many outdoor activities in Salt Lake City with his four children and wife. He roots for the Philadelphia Eagles and Phillies, and the Utah Jazz.
Michael Cator, EVP Business Development
Michael is the Executive Vice President of Business Development for SPS Health, working with prospective clients to identify ways our solutions can help them improve their financial and operational performance. He brings 10 years of experience in the long-term care pharmacy space working with pharmacies, pharmaceutical manufacturers, and distributors. The grandson of a pharmacy owner and operator, Michael has a long-standing passion for understanding the needs and challenges that pharmacy clients face.
Michael has a BS in Kinesiology from the University of Maryland College Park, where he was a member of the Division 1 cross country and track and field teams. In his free time, he enjoys running, hiking, and surfing and spending time with his wife and son in Raleigh, NC.
Theresa Hametz, EVP LTC Client Services
Theresa is the Executive Vice President of Client Services for LTC Services. She is a long-term care industry expert with a decade of experience encompassing account management, operations and strategic partnerships. Her background in client-facing roles has provided her with the necessary tools to bring the highest level of service and support to LithiaRx customers.
Prior to joining SPS Health, Theresa was VP of LTC Solutions for a consulting firm where she worked closely with pharmacies to drive operational efficiencies and increase profitability, as well as with industry organizations to develop LTC training programs.
Theresa graduated from Penn State University with a B.S. in Toxicology and lives in North Carolina with her husband, Artur. In her downtime, Theresa enjoys hiking with her German Shepherd, Odin.
Andrea Talmage, VP Human Resources
Andrea serves as VP of Human Resources for SPS Health, leading the overall human resources strategy, talent acquisition, leadership development, performance management, compensation and benefits administration, policy and handbook development and employee relations.
Andrea has nearly 25 years of progressive human resource experience, working in diverse manufacturing, healthcare and service industries. She became an HR consultant for SPS Health in 2020 and made the decision to join the company full-time in 2021.
Andrea holds a bachelor’s degree in Business Management with an emphasis in Human Resources from the University of Wisconsin – Eau Claire. She earned and maintains professional certifications from both the HR Certification Institute and the Society for Human Resource Management.
Outside of work, Andrea can be found cheering on her husband and two children in their year-round sporting events and enjoying cabin life in Northern Wisconsin. She is also a member of the Society of Children’s Book Writers & Illustrators and author of the “Pocket Dog Danny” children’s book series.
Kim Staloch, VP Client Development
Kim Staloch, PharmD, serves as Vice President, Client Development for SPS Health. She is a successful and knowledgeable healthcare leader specializing in developing strategy and building multi-level relationships with complex organizations, including payers, pharmacy and medical service vendors, and other channel partners. Her 25 years of experience working in and consulting on the PBM and medical benefit industries has allowed her to collaborate with organizations seeking to design services that reimagine how healthcare is provided and paid for. She is passionate about helping her clients explore and develop innovative solutions to accelerate their success.
Kim earned her Doctor of Pharmacy from the University of Minnesota. She resides in Minnesota, and enjoys the lake life when home, but loves to head out on travel adventures with her family.